Refund & Return Policy
At Swift Craft LLC, we strive to provide high-quality digital services and products. Your satisfaction is our priority. Please read our refund and return policy carefully:
1. Digital Services
All digital services, including software development, website design, SEO, and marketing campaigns, are customized and non-tangible. Once a service has commenced or deliverables have been provided, we generally do not offer refunds. If you experience issues with service delivery, contact us immediately. We will work to resolve the issue fairly and efficiently.
2. Refund Requests
Refund requests must be submitted within 14 days of the invoice date or service delivery and must include a detailed explanation of the issue or dissatisfaction.
3. Resolution & Adjustments
We may offer partial refunds, project revisions, or additional services depending on the circumstances. Our team will assess all refund requests and provide a resolution within 7 business days.
4. Return of Products
If any physical products or software licenses are purchased, they must be returned unused and in their original packaging within 14 days for a refund. Certain digital products may be non-returnable once downloaded or accessed.
5. Contact Us
If you have questions about a refund or return, please contact us:
Email: support@swiftcraftllc.com
Phone: 001 (505) 535-0943
Website: swiftcraftllc.com